Q4 2022 Health plan member engagement survey report

To get a better understanding of the healthcare issues members are facing, Wellframe sponsored a survey of more than 1,000 health plan members across the U.S. Our goal was to identify healthcare barriers members are facing, and what tools they…

Recharge 2022 recap

Did you miss watching Recharge 2022 live? Or are you refreshing your memory on what we covered? Either way, you’re in the right place.

What “digital health” means for health plans

What does leveraging digital health mean for a health plan? Susan Beaton, Wellframe’s VP of Health Plan Strategy, sat down with the Director of Care Optimization (DCO) at a state health plan to learn about one plan’s methodology for finding…

5 critical shifts in the health plan member experience

Health plans are investing in technologies that can support members and staff. Many focus on delivering value through core offerings. But health plan leaders have to consider new strategies to deliver the seamless, on-demand services that members expect.