It's easy and free to join Wellframe.

Here's how to sign up:

Step 1

Download the Wellframe app by visiting wellframe.com/app from your smartphone or tablet. This will take you to either Google Play or App Store (depending on your device).

Tap the button next to the app icon to download. This is a free health program, so you can ignore any messages about payment. The app may take a few minutes to download.

onboarding-image-google-play
onboarding-image-app-store
onboarding-image-1c

Step 2

Once the download is complete, open the app

onboarding-image-1

Step 3

Tap the “sign up” button.

onboarding-image-2

Step 4

Enter your access code. Be sure to use lower case letters. This is the special code you received from your health plan or healthcare provider in a phone call, email, text message, letter, or brochure. Need help? Contact our Support Team.

onboarding-image-4

Step 5

After you submit your access code, you’ll need to provide a few more quick details to ensure your privacy.

onboarding-image-5

Step 6

Select if you will be using the app to support your health, or the health of someone in your care. If you select that you will be managing the health of someone else, you will enter that person’s information in the following steps.

onboarding-image-6

Step 7

Type in your member ID. We went ahead and added your health plan member ID card to your account. When typing your member ID make sure to capitalize any letters.

onboarding-image-7

Step 8

To confirm your identity, enter your date of birth.

onboarding-image-10-2

Step 9

Set up your profile by confirming, adding or editing your details.

onboarding-image-11-2

Step 10

Set up your account login information with your email and password. This email address will serve as your username when you log in to use the app.  Make sure to create a password with 8 characters, at least 1 letter, 1 number, and 1
special character such as #!$%%^@?

onboarding-image-12

Step 11

Because privacy is important to us, please read through our privacy policy. When you’ve scrolled to the bottom of the page, tap “Accept".

onboarding-image-13

Step 12

If you’re prompted to accept notifications, make sure to tap “Notify me” so you can stay on top of reminders or messages from your care team.

onboarding-image-14

Step 13

Now, you’ll see your daily checklist. Your checklist will show you what you need to do each day to manage your health.

onboarding-image-15

Step 14

You can open your physical activity task to connect your apple health or google fit to the app and track your steps throughout the day.

onboarding-image-16

Step 15

Add a medication reminder to help you keep track of your routine.

onboarding-image-17

Step 16

Tap the “Chat” icon to message your care team. You can ask them questions about your health on your own time.

Don't have your access code? Or do you have any other questions? We're happy to help. Email help@wellframe.com or call 844-452-4085.