Get started with the Wellframe mobile app

It's easy and free to join Wellframe.

Watch the video or follow the steps below to learn how to sign up.

Step 1

Download the Wellframe app by visiting www.wellframe.com/app from your smartphone or tablet. This will take you to either Google Play or App Store (depending on your device).

Tap the button next to the app icon to download. This is a free health program, so you can ignore any messages about payment. The app may take a few minutes to download.

Wellframe app download
Wellframe app - Download screen
Wellfame app download complete

Step 2

Once the download is complete, open the app

Wellframe app - login screen

Step 3

Tap the “sign up” button.

Wellframe app - Access code

Step 4

Enter your access code. Be sure to use lower case letters. This is the special code you received from your health plan or healthcare provider in a phone call, email, text message, letter, or brochure. Need help? Contact our Support Team.

Wellframe app - Access code success

Step 5

After you submit your access code, you’ll need to provide a few more quick details to ensure your privacy.

Wellframe app - Account management

Step 6

Select if you will be using the app to support your health, or the health of someone in your care. If you select that you will be managing the health of someone else, you will enter that person’s information in the following steps.

Wellframe app - Member ID

Step 7

Type in your member ID. We went ahead and added your health plan member ID card to your account. When typing your member ID make sure to capitalize any letters.

Wellframe app - Identity confirmation

Step 8

To confirm your identity, enter your date of birth.

Wellframe app - Profile

Step 9

Set up your profile by confirming, adding or editing your details.

Wellframe app - account login

Step 10

Set up your account login information with your email and password. This email address will serve as your username when you log in to use the app.  Make sure to create a password with 8 characters, at least 1 letter, 1 number, and 1
special character such as #!$%%^@?

Wellframe app - Privacy policy

Step 11

Because privacy is important to us, please read through our privacy policy. When you’ve scrolled to the bottom of the page, tap “Accept".

Wellframe app - Welcome page

Step 12

If you’re prompted to accept notifications, make sure to tap “Notify me” so you can stay on top of reminders or messages from your care team.

Wellframe app - Checklist

Step 13

Now, you’ll see your daily checklist. Your checklist will show you what you need to do each day to manage your health.

Wellframe app - Physical activity tasks

Step 14

You can open your physical activity task to connect your apple health or google fit to the app and track your steps throughout the day.

Wellframe app - Reminders

Step 15

Add a medication reminder to help you keep track of your routine.

Wellframe app - Care team chat

Step 16

Tap the “Chat” icon to message your care team. You can ask them questions about your health on your own time.

Wellframe app library

Step 17

Browse the library of short articles to help you stay on track with your health goals.

Don't have your access code? Or do you have any other questions? We're happy to help. Email help@wellframe.com or call 844-452-4085.