Clinical Advocacy
Own the member experience
Win a competitive advantage by unifying resources and benefits in one comprehensive solution.
How Wellframe works
Wellframe proactively establishes digital relationships to simplify how members navigate the healthcare system. Our member experience solution helps members make the most of their benefits and find high-value resources for them.
The Wellframe advantage
The Wellframe approach
We combine technology, content, integrations, data science and analytics, and customer partnership to enable the person-to-person connections that make healthcare work best.
Technology that improves the member experience, at scale
A member mobile app that supports your full patient population, paired with a staff dashboard that enables efficiency.
Learn more about our technology
Self-service content that empowers members to take control of their health and care
Searchable on-demand educational articles—optimized for mobile, accessibility, and health literacy—available in English and Spanish.
Learn more about our content
Integrations that connect members to all the resources they need, across their healthcare journey
Integrates resources such as: medication management, appointment scheduling, telehealth, provider lookups, and information about costs and coverage.
Learn more about our integrations
Data science and analytics inform your impact
Measure the impact of digital health management on cost and utilization while uncovering insights that improve the member experience.
Learn more about our analytics
Make digital transformation possible with customer partnership
Align people, processes, and technology with our professional services support.
Learn more about our customer partnership
Empowering health plans to achieve their best
17%
reduction in inpatient admissions among highest risk members29%
increase in the utilization of preventive medicine services62
member NPS
Featured Clinical Advocacy resources
4 Steps to help health plans own the member experience
In healthcare, it often feels as though the industry is changing so quickly that it’s hard to keep up. How members communicate, what kinds of experiences they expect, and what they can afford continues to shift. But health plans are…
The two-piece foundation of Member Advocacy
Adopting a new service model can be daunting. Here’s how to form the foundation of your plan’s Member Advocacy model and put your health plan on the right track.
What is Member Advocacy?
Every health plan leader has a different image of how to best serve their members. Many health plans are taking steps toward digital transformation and digital health management. But there’s more to improving the member experience than meeting them online.…