DIGITAL HEALTH MANAGEMENT TECHNOLOGY
Meaningfully engage more people, more efficiently
Our patented digital health management technology helps health plans engage more members, more efficiently using advanced algorithms that prioritize members by need, generate alerts, and recommend follow-up actions.
Maximize connections and caseloads
Our patented technology includes a member mobile app and web-based staff dashboard that extends the reach of staff to engage more members, activate timely interventions, and meet consumer demand for convenient, on-demand support.
Wellframe member app
Meet members where they are
Our mobile app empowers members to take full control of their health. We help you curate resources around individual member needs to improve experiences and care outcomes.
- Digestible articles to address members’ health needs
- Reminders to help members stay on track
- HIPAA-compliant messaging that connects members to timely support
- Self-service resource center to improve health plan literacy
Extend the reach of staff
Give your teams all the member information they need in one place. Make it easy for staff to build more connections, across the members’ health journeys.
- Priority view surfaces members in most need of support
- Group actions help teams message multiple members at once
- Alerts enable early interventions and timely follow up
- Decision support guides next steps
Privacy and security
As we help members and care teams build sustained, engaged relationships, Wellframe is committed to keeping their information private and protected. That’s why privacy and security is baked into the core of our technology.
2xincrease in active panel size
62NPS among app users
4.7/5stars on the App Store
Being able to text and talk to a real person in real time is amazing. I never had that happen with any other health insurance company.”
Digital health can improve care transitions for members with multimorbidities
Executive summary Digital health interventions reduced readmissions by 33% for patients with multimorbidities Seniors benefited most from digital interventions, with a 29% reduction in ER usage Members who completed the most tasks had a 36% reduction in readmissions compared to…
Healthcare payer decision-maker survey: The changing face of member experience technology
Payers find themselves in uncharted waters. Federal legislation and regulation require payers to share greater information with their members and the wide healthcare ecosystem. Value-based and alternative payment models are the impetus behind a need to collect more patient health…
6 ways health plans can build a better member experience strategy
“Member experience” and “member engagement” are healthcare hot topics. While health plan leaders know these metrics are key to winning and retaining business, it can be difficult to know what an ideal member experience actually looks like. We asked our…