Digital Health Management Solutions
Powering people & organizations
Wellframe reimagines healthcare relationships through Digital Health Management. Become a trusted advocate by empowering staff and members.
Limited touchpoints provide an incomplete picture.
99% of life happens between clinical visits—but most organizations lack insights between these encounters. Traditional telephonic communications offer an incomplete picture of member health needs. To truly impact care outcomes, members need continuous two-way support across their health journeys.
Wellframe Digital Health Management
Position your health plan to become a trusted ally
Explore our Digital Health Management solutions for Digital Care Management and Digital Customer Service.
Digital health management combines technology, information, and partnership to support interpersonal healthcare connections. Through Digital Care Management and Digital Customer Service, care teams build trust with members and empower individuals to take control of their own health goals.
We extend the reach of digital health to impact more lives, across more critical touchpoints in the member’s health journey.
- Amplify and scale member support
- Access real-time member insights
- Unify the member experience
- Consolidate staff workflows
By Use Case:
Wellframe Digital Health Management Solutions
Digital Care Management
Our Digital Care Management solution reimagines the way care teams can support the clinical needs of high-risk members. By digitizing the care management experience, health plans can ultimately shift support from intermittent to continuous.
Digital Customer Service
Our Digital Customer Service solution empowers members to become a more effective advocate for all their healthcare needs across clinical, benefits, billing, and customer service, which improves member satisfaction and utilization.
By line of business:
Wellframe for Commercial
Wellframe supports multiple health needs in one solution improving employee adoption and utilization, and increasing competitive advantage.
Wellframe for Medicare
Wellframe supports the whole person in one user-friendly solution with a secure two-way chat and resources that improve member satisfaction and retention.
Wellframe for Medicaid
Wellframe partners with Medicaid plans to overcome digital adoption barriers. Our multilingual solution is designed with the end-user in mind.
17%reduction in inpatient admissions
$641in cost savings per members, per month
2xincrease in active caseload size
6xincrease in member interactions
Featured digital health management resources
The 4-step playbook to make digital transformation possible
Digital transformation is a hot topic in healthcare. Ushering in new technologies and improving member experiences is exciting—but the prospect of implementation can be daunting.
Survey: Half of health plan members are overwhelmed by managing care
We surveyed 1,000 Americans & found health plan members are overwhelmed by managing their health. Here’s how health plans can help.
What “digital health” means for health plans
What does leveraging digital health mean for a health plan? Susan Beaton, Wellframe’s VP of Health Plan Strategy, sat down with the Director of Care Optimization (DCO) at a state health plan to learn about one plan’s methodology for finding…