Improving healthcare access starts with supporting and informing your members. New digital entrants aim to address healthcare inequities by disrupting the current system. But there are many ways health plans can better address health equity with Member Advocacy.
Adopting a new service model can be daunting. Here’s how to form the foundation of your plan’s Member Advocacy model and put your health plan on the right track.
What do members really want from a health plan experience? See what members said are the most important health plan offerings—and how Member Advocacy can help.
Every health plan leader has a different image of how to best serve their members. Many health plans are taking steps toward digital transformation and digital health management. But there’s more to improving the member experience than meeting them online.…
How are health plans using digital health technology to adapt to shifting federal regulations and member expectations? To better understand the motivations and barriers influencing health plan strategy, Wellframe commissioned a survey of health plan decision-makers. We found that most…
Building stronger member relationships can help your health plan access vital care gap information while improving the quality of member outreach and communications. Offering digital engagement channels makes it easier to understand and support your members’ whole health needs—including when…
What information does your health plan need to build a Member Advocacy roadmap? Jacob Sattelmair, Wellframe’s Executive VP and General Manager, sat down with Jessica DaMassa of WTF Health to discuss Member Advocacy and the future of digital health management.
You’re ready to take on Member Advocacy at your health plan. But you can’t get started unless you know where you’re coming from. It’s time to see where your health plan is in your Member Advocacy journey—from DCM and DCS…
For health plans, a compelling and coordinated member experience is crucial. It helps drive benefit utilization and improved health outcomes for members, and it can also improve the plan’s own market competitiveness.
When members can find their benefits, they can use their benefits. Make it easier for your members to get the information they need with a Member Resource Center. A Member Resource Center offers the personal and relevant information your members…