The COVID-19 pandemic motivated every healthcare stakeholder to invest in and engage with new technology very quickly. The value of digital health became clear once a decade’s worth of barriers were removed. Now, health plans and members are learning where…
Modern health plans have many responsibilities. Payers are increasingly on the hook for addressing healthcare barriers and improving member outcomes, while reducing costs and maintaining compliance measures. With the right digital health technology, your health plan can extend the reach…
Encouraging staff adoption of digital health solutions can be a challenge. The keys are transparency and soliciting feedback from your team.
Did you miss watching Recharge 2022 live? Or are you refreshing your memory on what we covered? Either way, you’re in the right place.
We surveyed 1,000 Americans & found health plan members are overwhelmed by managing their health. Here’s how health plans can help.
What does leveraging digital health mean for a health plan? Susan Beaton, Wellframe’s VP of Health Plan Strategy, sat down with the Director of Care Optimization (DCO) at a state health plan to learn about one plan’s methodology for finding…
Three members of Wellframe’s Senior Leadership Team share their predictions for which trends will dominate healthcare in 2022.
Executive summary Challenges to effective care transitions Being discharged from the hospital comes with many challenges. From remembering medications to sticking to your doctor’s instructions. And managing multiple conditions during this time can be overwhelming. Care transitions are essential to…
Member experience can suffer when health plans aren’t sure what their members want or expect.
What is NPS? Net promoter score (NPS) is a measure of customer experience based on how likely a customer is to recommend a brand. NPS is an averaged numerical score, calculated based on user surveys and reviews. Digital health NPS refers…