On-demand webinar

How health plans can use digital health technology to improve the member experience

Modern health plans have many responsibilities. Payers are increasingly on the hook for addressing healthcare barriers and improving member outcomes, while reducing costs and maintaining compliance measures. With the right digital health technology, your health plan can extend the reach of your staff and providers—and improve your member experience.

In this webinar, speakers from Wellframe and GuidingCare will share their experiences working with health plans to implement digital health technology. Gain unique insight into the ways other health plans overcame common roadblocks to digital adoption. Plus, learn about the KPIs and engagement metrics other plans use to measure the success of their digital health technologies.

Attendees will hear how other health plans use digital health technology to:

  • Reduce double documentation and streamline workflows
  • Close and prevent care gaps
  • Modernize the member experience
  • Improve member engagement


  • Jennie Giuliany, RN

    Lead Clinician, Client Management, GuidingCare

    Jennie Giuliany, RN, is a subject matter expert with more than 25 years of experience across the healthcare industry. In her current role, Jennie helps potential clients and new customers understand how GuidingCare supports complex business processes and regulatory demands and enables them to deliver seamless coordinated care to their member populations. She also works with partners to optimize their use of the GuidingCare application to improve member health outcomes.

  • Norine Howard, RN, MSN

    Senior Digital Adoption Partner

    Norine brings more than 26 years of experience in the nursing field. Through her various roles in care management and quality improvement, Norine assisted with developing and implementing strategies using competitive intelligence, market research, and medical cost trends to advise and determine appropriate programing needs. Norine has a passion for Community Nursing and, more specifically, how data and innovation can drive member engagement leading to healthier outcomes.