4 Steps to help health plans own the member experience

In healthcare, it often feels as though the industry is changing so quickly that it’s hard to keep up. How members communicate, what kinds of experiences they expect, and what they can afford continues to shift. But health plans are…

How health plans can get ahead of digital health trends in 2023

The COVID-19 pandemic motivated every healthcare stakeholder to invest in and engage with new technology very quickly. The value of digital health became clear once a decade’s worth of barriers were removed. Now, health plans and members are learning where…

What “digital health” means for health plans

What does leveraging digital health mean for a health plan? Susan Beaton, Wellframe’s VP of Health Plan Strategy, sat down with the Director of Care Optimization (DCO) at a state health plan to learn about one plan’s methodology for finding…