What drives a positive digital health NPS?

What is NPS? Net promoter score (NPS) is a measure of customer experience based on how likely a customer is to recommend a brand. NPS is an averaged numerical score, calculated based on user surveys and reviews. Digital health NPS refers…

Double member cardiac rehabilitation completion

Heart disease is among the leading causes of death in the U.S. and around the world. Some patients with heart disease are referred to a cardiac rehabilitation (CR) program. A CR program includes: Individual patient risk assessments, nutrition counseling, exercise…