Survey results: Members need help managing their care and benefits
Nearly 1 in 4 health insurance members are confused by communications from their health plan. How can health plans reach these members with relevant and accessible information?
Topic: Member Insights
Digital health can improve care transitions for members with multimorbidities
Executive summary Challenges to effective care transitions Being discharged from the hospital comes with many challenges. From remembering medications to sticking to your doctor’s instructions. And managing multiple conditions during this time can be overwhelming. Care transitions are essential to…
Consumer report: Connect with senior members through tech
We’re debunking common misconceptions about older Americans being unwilling to use healthcare technology.
What 1,000 members want from their health insurance plan
Member experience can suffer when health plans aren’t sure what their members want or expect.
What drives a positive digital health NPS?
What is NPS? Net promoter score (NPS) is a measure of customer experience based on how likely a customer is to recommend a brand. NPS is an averaged numerical score, calculated based on user surveys and reviews. Digital health NPS refers…
Does digital health work?
People with chronic conditions face an enormous burden in managing their health on their own between healthcare encounters.
The reality of seniors and tech adoption
Despite misconceptions, Americans across all socio-economic backgrounds own smartphones.
Digital Care Management report: Positively impact members with multimorbidities
Wellframe’s Digital Health Management is proven to save $1,923 per member.
Member Impact Report: What’s top of mind for your members?
When you have a full picture of your populations’ needs, you can make a bigger impact. See what your members are talking about, according to data from Wellframe’s Digital Health Management platform.
What are the mental health consequences of COVID-19?
COVID-19 disproportionately affects people with chronic or complex conditions. Here’s how that population is navigating the crisis, from social barriers to healthcare access, according to AI-generated insights on the Wellframe platform from February 25 to April 10.