Building stronger member relationships can help your health plan access vital care gap information while improving the quality of member outreach and communications. Offering digital engagement channels makes it easier to understand and support your members’ whole health needs—including when…
What information does your health plan need to build a Member Advocacy roadmap? Jacob Sattelmair, Wellframe’s Executive VP and General Manager, sat down with Jessica DaMassa of WTF Health to discuss Member Advocacy and the future of digital health management.
The healthcare and health insurance landscape is constantly evolving. Technology is playing a growing role in the delivery of care, and patients are increasingly seeking out digital tools to help them manage their own health. In this environment, it’s more…
Nearly 1 in 4 health insurance members are confused by communications from their health plan. How can health plans reach these members with relevant and accessible information?
For health plans, a compelling and coordinated member experience is crucial. It helps drive benefit utilization and improved health outcomes for members, and it can also improve the plan’s own market competitiveness.
Over the past few years, health plans have been hesitant to use digital health to engage with senior members. The main objection? Seniors don’t use smartphones and mobile technology. We’re here to debunk that myth. Older members are not only…
When members can find their benefits, they can use their benefits. Make it easier for your members to get the information they need with a Member Resource Center. A Member Resource Center offers the personal and relevant information your members…
Payers find themselves in uncharted waters. Federal legislation and regulation require payers to share greater information with their members and the wide healthcare ecosystem. Value-based and alternative payment models are the impetus behind a need to collect more patient health…
Your members want more engagement and personalization. This staff efficiency framework can help you extend your care resources.
In the past year, more than one-third of seniors forgot to take their daily medication. And more than a quarter missed a doctor’s appointment. So how can your health plan reach senior members and help them stay on the right…