Wellframe is identified as a Sample Vendor in this new analyst report from Gartner. The report outlines three key ways health plans can improve member engagement, ease healthcare navigation, and adapt to shifting market demands. Within the report, Table 1…
Staffing constraints mean traditional methods of communication aren’t working for everyone. Nurses want to engage with their members, but challenges like large caseloads and understaffing make it difficult. To meet regulatory requirements, understand members’ goals and priorities, and build the…
See which digital technologies can enable your health plan to reach larger populations with the same resources.
Members misunderstand their health needs when their providers use healthcare jargon. Health plans can help clear up their confusion.
What makes for meaningful health plan member engagement? See how to move beyond tracking app logins and better engage your members.
As healthcare consumers and members, it isn’t uncommon for most of us to have slammed down the phone in frustration after a circuitous conversation with a call center, unsure if our question was even answered. How can health plans provide…
Building stronger member relationships can help your health plan access vital care gap information while improving the quality of member outreach and communications. Offering digital engagement channels makes it easier to understand and support your members’ whole health needs—including when…
What information does your health plan need to build a Member Advocacy roadmap? Jacob Sattelmair, Wellframe’s Executive VP and General Manager, sat down with Jessica DaMassa of WTF Health to discuss Member Advocacy and the future of digital health management.
Nearly 1 in 4 health insurance members are confused by communications from their health plan. How can health plans reach these members with relevant and accessible information?
For health plans, a compelling and coordinated member experience is crucial. It helps drive benefit utilization and improved health outcomes for members, and it can also improve the plan’s own market competitiveness.