Staffing constraints mean traditional methods of communication aren’t working for everyone. Nurses want to engage with their members, but challenges like large caseloads and understaffing make it difficult. To meet regulatory requirements, understand members’ goals and priorities, and build the…
Motivating clinical and administrative staff to adopt a new digital health solution is a challenge. Successfully leveraging new technology requires clear and consistent communication from plan leadership, managers, and staff. Understanding what your staff needs from digital engagement makes it…
We compiled a list of 4 strategies our health plan customers are using to support staff adoption of new digital tools.
How are health plans using digital health technology to adapt to shifting federal regulations and member expectations? To better understand the motivations and barriers influencing health plan strategy, Wellframe commissioned a survey of health plan decision-makers. We found that most…
Modern health plans have many responsibilities. Payers are increasingly on the hook for addressing healthcare barriers and improving member outcomes, while reducing costs and maintaining compliance measures. With the right digital health technology, your health plan can extend the reach…
Encouraging staff adoption of digital health solutions can be a challenge. The keys are transparency and soliciting feedback from your team.
Payers find themselves in the midst of enterprise-wide digital transformation to improve member experience, maintain regulatory compliance, and remain competitive in a crowded marketplace. While these efforts predate the pandemic, the public health crisis proved to be a catalyst accelerating…
The healthcare industry has long agreed: payers and providers must be on the same team to improve care and quality for patients. But traditionally, technology has often worsened communication and data silos rather than fostering true collaboration.
For health plans, a compelling and coordinated member experience is crucial. It helps drive benefit utilization and improved health outcomes for members, and it can also improve the plan’s own market competitiveness.
Payers find themselves in uncharted waters. Federal legislation and regulation require payers to share greater information with their members and the wide healthcare ecosystem. Value-based and alternative payment models are the impetus behind a need to collect more patient health…