For health plans, a compelling and coordinated member experience is crucial. It helps drive benefit utilization and improved health outcomes for members, and it can also improve the plan’s own market competitiveness.
Payers find themselves in uncharted waters. Federal legislation and regulation require payers to share greater information with their members and the wide healthcare ecosystem. Value-based and alternative payment models are the impetus behind a need to collect more patient health…
Member experience is a top priority for many health plan leaders. And the pressure is on—from members and federal legislators. But implementing compliant technology solutions can be challenging.
What does leveraging digital health mean for a health plan? Susan Beaton, Wellframe’s VP of Health Plan Strategy, sat down with the Director of Care Optimization (DCO) at a state health plan to learn about one plan’s methodology for finding…
This year, as with any other year, health plan leaders want to know more about their members: where they are, what they want, and how to connect with them in more meaningful ways. As we dive into 2022 (and the…
Did you miss watching Recharge 2021 live? Or are you refreshing your memory on what we covered? Either way, you’re in the right place.
See how to engage 2X more members and increase the percentage of successful phone calls by 91% with the Wellframe Digital Health management platform.
Digital health management is more than just a smartphone app or a computer dashboard. It’s how health plans can use technology in a more human way, to support both members and staff.
Digital transformation is a hot topic in healthcare. Ushering in new technologies and improving member experiences is exciting—but the prospect of implementation can be daunting.
Keeping members engaged in their health is critical to improving outcomes. So it’s no surprise that leading health plans invest in digital health management solutions to support members outside the walls of care delivery. But as many health plans will…