All people deserve to feel confident, cared for, and supported by the healthcare system. So why should health plans try to specifically improve care for Spanish speakers? Spanish speakers are less likely to receive preventive health services, often receive lower-quality…
In the 18 months following COVID-19, two-thirds of members sought mental health support. See members’ thoughts on how health plans support mental health.
This year, as with any other year, health plan leaders want to know more about their members: where they are, what they want, and how to connect with them in more meaningful ways. As we dive into 2022 (and the…
Did you miss watching Recharge 2021 live? Or are you refreshing your memory on what we covered? Either way, you’re in the right place.
A survey of 1,000 health plan members shows key growth opportunities for health plans by addressing what they want from their health plan experience.
Digital health management is more than just a smartphone app or a computer dashboard. It’s how health plans can use technology in a more human way, to support both members and staff.
Heart disease is among the leading causes of death in the U.S. and around the world. Some patients with heart disease are referred to a cardiac rehabilitation (CR) program. A CR program includes: Individual patient risk assessments, nutrition counseling, exercise…
Despite misconceptions, Americans across all socio-economic backgrounds own smartphones.
Digital health platforms can generate endless data about members’ health needs. While some member data is collected intentionally, there is often additional information generated from member activities, actions and behavior. This excess data is sometimes referred to as “digital exhaust”.
Reduce readmissions and improve care transitions with digital health interventions.