FACTSHEET

The Reality of Seniors and Tech Adoption

seniors-tech-1

75%

of seniors over 60 own a smartphone ¹

50%

of seniors 50-64 own a smartphone ¹

52%

of people aged 55–73 own a tablet ²

33%

of seniors aged 74–91 own a tablet ²

Despite misconceptions, Americans across all socio-economic backgrounds own smartphones.

71%

of Americans with income below $30k own a smartphone 6

One-third of Americans 64+ track health with a wearable device ⁴

wearable-devices

Telemedicine adoption soars due to COVID-19

340%

Telemedicine use increased 340% among Medicare-eligible seniors beginning in March 2020 4

3 in 4 older Americans want to stay in their homes and age in place ²

Technology that allows them to track their health helps them achieve that goal

aging-at-home


Digital Care Management drives improved outcomes

29%

Decrease in ER utilization among members over 60 5

40%

Decrease in inpatient visits among members over 60 5

How care managers effectively reach members to teach tech and health literacy

28%

 of people over 65 live alone 5

  • Make value and relevance clear
  • Tap into existing networks and communities
  • Address any barriers to tech access or care access

Want to know which other populations are most impacted by digital care management?

READ OUR MEMBER IMPACT REPORT
  1. https://www.aarp.org/research/topics/technology/info-2019/2020-technology-trends-older-americans.html 
  2. https://www.pewresearch.org/fact-tank/2019/09/09/us-generations-technology-use/ 
  3. https://www.fiercehealthcare.com/tech/from-telehealth-visits-to-digital-pharmacies-seniors-have-ramped-up-technology-use-during 
  4. https://acl.gov/sites/default/files/Aging%20and%20Disability%20in%20America/2017OlderAmericansProfile.pdf
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  5. https://www.wellframe.com/q2-member-impact-report_lp/
  6. https://www.pewresearch.org/internet/fact-sheet/mobile/#who-owns-cellphones-and-smartphones