Factsheet

The Reality of Seniors and Tech Adoption

illustration of 3 seniors using smartphones
%

53% of seniors over 65 own smartphones1

%

of seniors 50-64 own a smartphone2

%

of people aged
55–73 own
a tablet3

%

of seniors aged 74–91 own
a tablet3

Keep scrolling to see how seniors are using technology to support their health

Despite misconceptions, Americans across all socio-economic backgrounds own smartphones.

older dark-skinned woman with sunglasses uses a smartphone at a cafe table
%

of Americans with income below $30k own a smartphone 7

One-third of Americans 64+ track health with a wearable device 4

white male walks in a park wearing a smart watch that sends him alerts

Telemedicine adoption soars due to COVID-19

illustration of an older white woman with a cane speaking to a clinician through her smartphone screen
%

Telemedicine use increased 340% among Medicare-eligible seniors beginning in March 2020 4

3 in 4 older Americans want to stay in their homes and age in place 2

Technology that allows them to track their health helps them achieve that goal

older dark-skinned person with white hair drinking a hot beverage and using a smartphone

Digital Care Management
drives improved outcomes

illustration of black female doctor standing next to a black female patient laying in a hospital bed
%

Decrease in ER utilization among members over 60 6

%

Decrease in inpatient visits among members over 60 6

How care managers effectively reach members
to teach tech and health literacy

%

 of people over 65 live alone 5

Make value and relevance clear

Tap into existing networks and communities

Address any barriers to tech access or care access

Want to know which other populations are most impacted by digital care management?