Own the member experience with digital care advocacy

75% of health plan members said their insurance companies do not meet their standards–or even offer a service–for coordination of care. Find out how Wellframe empowers you to become a trusted advocate for all your members' health needs, so you can improve member satisfaction, utilization, and customer brand loyalty.

This is an illustration showing a member using the Wellframe app to get support on her time

The Wellframe approach

We combine technology, content, and partnership to enable the person-to-person connections that make healthcare work best.

Foster trusted relationships that help members navigate their health, care, and benefits.


Digital healthcare experience

Deliver a personalized, fully integrated digital experience

For organizations committed to market, service, and digital transformation, we can help you establish a digital front door to providers, health plan resources, employer-sponsored resources, and third-party platforms.


Deliver personalized mobile resources that improve utilization.

Uncover clinical and non-clinical needs, goals, and preferences 

Interactive support on understanding costs, learning about plans, getting the most out of benefits, and more

Support chronic disease, transitional care, wellness & prevention, behavioral health, maternal health, oncology, cardiology, orthopedics, and pediatric care

Improve health literacy with 2,000+ unique mobile articles written to a 4th-grade reading level

Harness member-generated data through Wellframe-developed surveys and clinical validated tools

Monitor member health at home with biometrics such as blood pressure, weight, activity tracker, and blood sugar


Collaborate with a proven partner to develop and operationalize your digital goals.

Select your target population, develop your recruitment and engagement strategy, and optimize staffing models with strategic consulting

Understand how to get started with hands-on implementation support

Drive member recruitment without overwhelming staff through marketing services

Measure the impact of your digital care management with robust insights and analytics

Differentiate your organization to employer groups and other stakeholders with marketing support

Empowering health plans to achieve their best


Up to 100% increase in care team capacity

member NPS
compared to 24 average for health plans and 54 for Amazon


92% of members felt more in control of their health after completing the Wellframe program

"Wellframe provides an opportunity for us to establish longer-term patient relationships with our members so that we can best align them with the right support to assure that they’re receiving the best possible service."

– Carrie Whitcher, VP, Health Care Improvement, Excellus BlueCross BlueShield

Partner with Wellframe to reimagine what healthcare relationships can be.

Wellframe platform