Own the member experience with digital care advocacy
75% of health plan members said their insurance companies do not meet their standards–or even offer a service–for coordination of care. Find out how Wellframe empowers you to become a trusted advocate for all your members' health needs, so you can improve member satisfaction, utilization, and customer brand loyalty.
The Wellframe approach
We combine technology, content, and partnership to enable the person-to-person connections that make healthcare work best.
Foster trusted relationships that help members navigate their health, care, and benefits.
Deliver a personalized, fully integrated digital experience
For organizations committed to market, service, and digital transformation, we can help you establish a digital front door to providers, health plan resources, employer-sponsored resources, and third-party platforms.
Deliver personalized mobile resources that improve utilization.
Collaborate with a proven partner to develop and operationalize your digital goals.
Empowering health plans to achieve their best
Up to 100% increase in care team capacity
87% of members were satisfied with their Wellframe experience
92% of members felt more in control of their health after completing the Wellframe program
"Wellframe provides an opportunity for us to establish longer-term patient relationships with our members so that we can best align them with the right support to assure that they’re receiving the best possible service."
– Carrie Whitcher, VP, Health Care Improvement, Excellus BlueCross BlueShield