Health plans are uniquely positioned to improve maternal health outcomes—including high-risk and Medicaid populations. For members on Medicaid, maternal health experiences can vary widely based on where they live and whether they’re managing another condition. A recent analysis of user…
More than 3 in 5 Medicaid members have felt overwhelmed by managing their health. The healthcare system can be confusing enough to navigate. For Medicaid members, it can be even more challenging in the face of financial, transportation, and social…
The U.S. healthcare industry faced another year of continuous change in 2023. Patients and providers looked for more ways to leverage telehealth and other digital health options to improve care access amid the ongoing staffing shortage. At the same time,…
Given the costly effects of the social determinants of health (SDOH), it’s no surprise that many health plans have implemented programs, solutions, or resources that assist with food delivery, housing, transportation, social services, and other needs. But despite having these…
Improving healthcare access starts with supporting and informing your members. New digital entrants aim to address healthcare inequities by disrupting the current system. But there are many ways health plans can better address health equity with Member Advocacy.
April is National Minority Health Month, making now the perfect time to explore how health plans can better serve minority populations.
Members misunderstand their health needs when their providers use healthcare jargon. Health plans can help clear up their confusion.
We surveyed 1,000 Americans & found health plan members are overwhelmed by managing their health. Here’s how health plans can help.
Health literacy is an individual’s ability to access, process, and understand basic healthcare information so they can make appropriate health decisions. People with limited health literacy tend to have higher rates of hospitalization, are more likely to suffer from chronic…