About 78 percent of Medicare Advantage members enrolled in plans with 4 or more stars in 2020. This is up from 72 percent in 2019. Plans that fell below 4 stars took a financial hit from decreased enrollment. They also…
Nearly 1 in 4 health insurance members are confused by communications from their health plan. How can health plans reach these members with relevant and accessible information?
Managing chronic pain with Member Advocacy For many members, managing chronic pain can be a long and frustrating journey. Under a Member Advocacy model, health plans are better able to address their needs using technology. To see how a Member…
Managing diabetes alone can be difficult. So we asked members what they need from their health plans to be more successful.
Heart disease is among the leading causes of death in the U.S. and around the world. Some patients with heart disease are referred to a cardiac rehabilitation (CR) program. A CR program includes: Individual patient risk assessments, nutrition counseling, exercise…