BlueCross BlueShield of South Carolina members are looking for a holistic health plan service model
Own the BCBS of South Carolina member experience with Digital Customer Service
75% of health plan members said their insurance companies do not meet their standards–or even offer a service–for coordination of care. Wellframe empowers you to become a trusted advocate for all your members’ health needs, so you can improve member satisfaction, utilization, and customer brand loyalty.
What is Member Advocacy?
Every health plan leader has a different image of how to best serve their members. BCBS of South Carolina is already taking steps toward digital transformation and digital health management. But there’s more to improving the member experience than meeting them online. Enter Member Advocacy.
Deliver a better member experience with Advocacy
What do members really want from a health plan experience? See what members said are the most important health plan offerings—and how Member Advocacy can help.
Frequently asked employer RFP questions—and responses that get you noticed
How are you positioning your technology and member experience offerings for an employer RFP? Here are some example responses to help BCBS of South Carolina showcase its technology investments and stand out among competitors on an employer RFP.
Managing pain with help from an Advocate
See how Wellframe’s Digital Care Management solution can be combined with Digital Customer Service to help you uncover member needs, guide members to the right resources, and improve benefits utilization.
Watch this session from Recharge 2021, Building the Health Plan of the Future. Wellframe CEO Jake Sattelmair is joined by executives from Humana and Oliver Wyman.
Learn the advantages of an Advocacy model and the 5 mindset and operational shifts health plan leaders must make to become trusted Advocates.
Personalization in health care: Why, how and when
There’s nothing more personal than health. But healthcare industry stakeholders have not always excelled at personalizing the healthcare experience. That’s changing, say Oscar Chief Operating Officer Meghan Joyce and Wellframe co-founder and Chief Innovation Officer Dr. Trishan Panch. They agree that care personalization matters because it empowers patients and builds the trust needed to improve care outcomes. In this podcast episode, Joyce and Panch share recommendations for starting out, building on progress, and ultimately improving health outcomes.
Get in touch with your Wellframe representative
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Paul Cameron
Phone: 610 246 4915
Email: paul.cameron@wellframe.com
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