What do members actually want from a health plan experience?
A survey of 1,000 health plan members shows key growth opportunities for health plans by addressing what they want from their health plan experience.
Topic: Social Determinants of Health
3 steps to identify & address social determinants of health
Given the costly effects of the social determinants of health (SDOH), it’s no surprise that many health plans have implemented programs, solutions, or resources that assist with food delivery, housing, transportation, social services, and other needs. But despite having these…
Member Impact Report: What’s top of mind for your members?
When you have a full picture of your populations’ needs, you can make a bigger impact. See what your members are talking about, according to data from Wellframe’s Digital Health Management platform.
3 Ways health insurers can improve health literacy
Health literacy is an individual’s ability to access, process, and understand basic healthcare information so they can make appropriate health decisions. People with limited health literacy tend to have higher rates of hospitalization, are more likely to suffer from chronic…
Bridge the language gap: How health plans can better support Spanish speakers
All people deserve to feel confident, cared for, and supported by the healthcare system. But compared with white Americans, Hispanics are less likely to receive preventive health services, often receive lower-quality care, and have worse health outcomes. The COVID-19 pandemic…
How does COVID-19 exacerbate the social determinants of health?
The coronavirus pandemic has intensified the social barriers faced by vulnerable populations, who are already more likely to contract the virus. Here are the key factors affecting your member populations that could be impacting their health during this extraordinarily challenging…