Double Independence Blue Cross’s staff capacity with digital care management
In a world of episodic care and condition-specific apps, only Wellframe can support the whole person in a single solution. Our care management experience extends the reach of staff to deliver higher engagement with your high-risk members. Access to member-generated data helps improve the member experience and activate timely interventions for better outcomes.
Own the Independence Blue Cross member experience with digital customer service
75% of health plan members said their insurance companies do not meet their standards–or even offer a service–for coordination of care. Wellframe empowers you to become a trusted advocate for all your members’ health needs, so you can improve member satisfaction, utilization, and customer brand loyalty.
The 5-step staff efficiency framework
Learn how to drive a digital transformation strategy that extends care resources to reach your member engagement goals.
Save $1,923 per member with Digital Health Management
Wellframe’s Digital Care Management is proven to make a positive impact in members with multimorbidities. See the results of this new peer-reviewed study.
Digital adoption drives care management capacity and member engagement
See how to engage 2x more members and increase the percentage of successful phone calls by 91% with the Wellframe Digital Health management platform.
See how Excellus BlueCross BlueShield partners with Wellframe to give members the best possible service.
Hear how Wellframe helped the care management teams at Blue Cross and Blue Shield of Nebraska increase productivity.
Get in touch with your Wellframe representative
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Suzanne Kane
Phone: 215 694 7282
Email: suzanne.kane@wellframe.com -