Digital Care Management report: Positively impacts members with multimorbidities

Health plans face a tremendous challenge in managing large populations of patients with multimorbidities—or multiple chronic conditions. Addressing multimorbidites requires care coordination, delivery, and management. But you can do so in a way that empowers those patients, improves outcomes, and is cost effective. A Digital Care Management report demonstrates the impact of Wellframe’s solution.

A new research paper in the Journal of Medical Economics (JME) evaluates the impact of Wellframe’s Digital Care Management (DCM) solution on multimorbidity treatment. The article, A pragmatic methodology for the evaluation of digital care management in the context of multimorbidity, presents a methodology for evaluating interventions that is both rigorous and replicable.

This new methodology leverages propensity matching with bootstrapping. Combining these approaches reduces the impact of known evaluation challenges. Challenges include appropriate control selection, small sample sizes, and class imbalances.

The study showed that Wellframe’s DCM solution achieved the following:

Members who used the Wellframe app averaged 122 touchpoints throughout the 90-day study. Touchpoints include sending in-app messages with a care manager and completing condition-related tasks (surveys, articles, and medication reminders).

Health plans may struggle to understand which metrics best evaluate which services have the greatest member impact. The Digital Care Management report shows how digital interventions can empower health plans to improve member outcomes, at scale.