What do members actually want from a health plan experience?

A Report from Wellframe’s Latest Member Engagement Survey

You want to improve your member engagement and member experience. But first you have to know what members want. 

Our survey of 1,000 U.S. health plan members revealed that many people with chronic conditions struggle to manage their health on their own. And many skip steps in their care plans. 

Access the results of our survey to find out:

  • How to support members with chronic conditions
  • Ways to improve staff relationships with members
  • The features health plan members said they would use most

We’re reimagining health care relationships

About Wellframe

Wellframe strategically partners with health plans nationwide to reimagine the relationship between plans and members. Our digital health management solutions for care management and advocacy enable a level of care and support that empowers people and organizations to achieve their best. By combining innovative solutions, strategic partnership, and passionate conviction, Wellframe creates measurable impact on lives, at scale.