Closing gaps in care through better member relationships

Health plans have access to a wealth of information about your members and their health. But how can your team identify which data points are necessary to identify and close gaps in care?

To better understand your members and their health needs, your team needs access to the most up-to-date information possible. One way to do this is for your team to build trusting relationships with your members. This guide will walk you through the process of building better member relationships in three parts:

  • Understanding common barriers in collecting key member information
  • Pinpointing members who are facing gaps in care or are at high risk
  • Closing member care gaps through Digital Care Management


Learn how your health plan can empower administrative and clinical staff to close and prevent member care gaps by using integrated technology.