How COVID-19 is shaping health plan support for vulnerable members

According to a Wellframe survey of people with one or more chronic conditions, more than half have delayed receiving healthcare services due to the coronavirus. But 68% think access to virtual support from a care management team would help them better manage their health. How can health insurance plans get the insights they need to monitor and support this population in the coming months, while meeting members’ expectations for a convenient and personalized virtual health experience?

Watch the on-demand webinar to learn:

  • How high-risk members are navigating their health during COVID-19, according to AI-generated insights
  • Ways the pandemic has forever changed member and employers’ expectations for health support and care
  • 3 capabilities health plans will need to improve outcomes and deliver a better experience in this new era

Watch the on-demand webinar


  • susan-150x150

    Susan Beaton

    Vice President, Health Plan Strategy, Wellframe

  • About the Author

    Dr. Trishan Panch

    Co-founder and Chief Innovation Officer, Wellframe