COVID-19 created a colossal opportunity for health plans and providers to reimagine how they engage with patients. With patients apprehensive about going to the doctor during the pandemic, it became even more vital to keep track of their health in between visits. This is where remote patient monitoring (RPM) becomes critical to every payer and provider’s virtual health strategy. RPM uses digital technologies to collect data about symptoms, medications, treatment, and biometrics from individuals who are not actually in the healthcare facility — usually using an app on the patient’s phone. The app then securely transmits that information to healthcare professionals for assessments and recommendations.