of people with chronic conditions delayed receiving healthcare services due to the pandemic
of U.S. adults receive preventative screenings and treatments
C+
The grade point average employers gave their health plans on their ability to direct employees to high-quality healthcare
75%
of members said health plans did not meet their expectations for care coordination
3%
only
of adults with cancer are enrolled in clinical trials4
15%
only
of patients are aware
of clinical trial options3
1/4
investigative sites will under-enroll2
1/10
investigative sites will fail to enroll a single patient2
Introducing the unified member experience
Wellframe's new advocacy solution reimagines healthcare relationships by guiding members to the right resources, helping them get the most out of their health care.
How it works
Wellframe offers its solutions for care management and advocacy through a patented mobile application, which allows members to directly interact with virtual care teams, customer service representatives, and care advocates to help better manage their health and make more informed, confident healthcare choices.
An expanded suite of solutions
Wellframe has demonstrated value through their foundational solution for digital care management, which extends the capacity and effectiveness of care teams supporting high-risk members. With their new advocacy solution, Wellframe is positioned to impact all member populations in order to reimagine the healthcare journey and further enhance members’ loyalty and trust.
Today’s challenges
Wellframe is poised to help health plans rise to meet the challenges of this time. We’re proud to enable our clients to deliver a seamless experience that gives them a competitive advantage.
Jacob Sattelmair,
CEO of Wellframe
Wellframe, the market leader in Digital Health Management solutions, announced that it has expanded its solution portfolio to include Digital Care Advocacy, which enables health plans to meet a wide range of clinical, customer service, benefits, and billing needs across member populations through its mobile care platform.
The imperative to orchestrate a better member experience has never been greater. Members remain frustrated by the confusing healthcare system. Employers grow impatient with health plans’ ability to direct employees to high-quality healthcare. And outsourced consumer engagement services are capitalizing on customer dissatisfaction. Given the acceleration of digital transformation brought about by the pandemic, these forces mandate that health plans reimagine the relationships they have with their members.
8%
57%
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Wellframe strategically partners with health plans nationwide to reimagine the relationship between plans and members. Our digital health management solutions for care management and advocacy enable a level of care and support that empowers people and organizations to achieve their best. By combining innovative solutions, strategic partnership, and passionate conviction, Wellframe creates measurable impact on lives, at scale.
About Wellframe
Depending on their needs, Wellframe users can access over 70 care and navigation programs across chronic care, wellness & prevention, maternal health, and pediatric care. They can also message Health Advocates who can clarify administrative questions such as costs and explanation of benefits. As members engage with the platform, their data is shared in real-time with their health plan through a dashboard, which leverages advanced algorithms to surface personalized resources based on member needs and gaps in care, as well as generate early intervention alerts.
Forge more meaningful connections with members, across their healthcare journey
See how a digital advocacy strategy can help you reimagine member relationships.
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See how a digital advocacy strategy can help you reimagine member relationships.