Recharge 2022 has passed!
Watch the recordings on-demand below.

Driving digital evolution to transform the member experience

Digital health is everywhere. And health plans have the unique opportunity to deliver the personalized healthcare experience that members expect.

It starts with a strong digital engagement strategy. You can leverage member engagement technologies to build stronger member relationships. And, in doing so, become a trusted ally to all your members.

Are you ready to embrace digital evolution and improve member satisfaction? Learn proven strategies from healthcare industry experts and health plan executives.


About Wellframe recharge 2022

Set the bar for health plan member experience

Health plans can, and should, play a key role in empowering members to live healthier lives. But to do that, your plan has to earn members’ trust. So how can you extend your resources and build those member relationships?

Digital-first entrants and third-party solutions chip away at health plan competencies. Start improving brand loyalty and trust by reclaiming ownership of those experiences. Join our health plan partners and healthcare industry leaders to learn how other organizations are reshaping the member experience.

You don’t need to outsource to deliver a competitive member experience. Engage and collaborate with other health plan leaders committed to Member Advocacy and digital evolution. We hope to see you at Recharge, our annual virtual event just for health plans.

Engaging dialogue on urgent and emerging trends impacting health plans

Keynotes from renowned industry speakers and business leaders

Panel discussions featuring leading healthcare experts and your health plan peers

wELLFRAME Recharge 2022 Speakers

Learn from renowned industry speakers
and business leaders.


Clare Muscutt

Founder and CEO, Women in CX Ltd

How to revolutionize healthcare experiences by design

Consumers today have high expectations of their service providers. They want products and experiences that make life easier, simpler, more efficient and more enjoyable. Healthcare is no exception. The big question is, how can health insurance companies think and act more like consumer brands and stay afloat in the rising tide of consumerism?

The answers lie in creating win-wins for customers, employers and businesses through human-centered experience design—pioneered in industries like retail, hospitality and travel. By taking a deep dive into successful approaches, insurers can transform into future-proofed companies, ready and able to adapt to the inevitable realities of healthcare consumerism. 

Dr. Josette Gordon-Simet

Chief Medical Officer, Blue Cross & Blue Shield of Nebraska

Dr. Djinge Lindsay, MD, MPH

Director of Public Health, CareFirst BlueCross BlueShield

Shannon Wilson

VP of Pop Health & Health Equity, Priority Health

Jessica DaMassa

Executive Producer & Host, ‘WTF Health – What’s the Future, Health?’

Dr. April Richardson, MD

Medical Director, Companion Benefit Alternatives; BCBSSC

Dr. Sandhya Gardner, MD

Chief Medical Officer; Wellframe

Ann Mancuso

Director, Care Management, Senior Health Services, BCBS Michigan

Andrea Maluso, BSN, RN, CCM

Divisional Vice President, Healthcare Management Clinical Operations Support Services, HCSC

Pamela Morris RN, CCM, CMCN, MBA

Director, Care Optimization, Florida Blue

Alyssa Alsheimer

SVP, Marketing and Engagement, Wellframe

Jodi Siegel, MSHI, BSN, RN

Director, Coordinated Care Operations and Analytics, BCBS Michigan

Jacob Sattelmair, DSc, MSc

Co-founder, Executive Vice President and General Manager; Wellframe

Alyce Kuhn, RN, RRT, MSHA, CHIE

Vice President, HCSC

Debbie Schaefer

Director, Analytics and Performance, Care Management, BCBS Michigan

Sarah Panock

Executive Customer Partner, Wellframe

Michele Gabron

Senior Customer Partner, Wellframe

Jessica Daniel, MPH

Manager, CM Program Enhancements, BCBS Michigan

Annalisa Cooper

Senior Vice President, Wellframe

Rachel Daricek

Senior Director of Product Marketing, Wellframe

Somaneh Bouba Diemé

Founder, Heart of a Giant

Susan Beaton, MBA, RN, BSN

Vice President of Health Plan Strategy, Wellframe

Nathan Adams

CEO & President, Linkwell Health

Erin Clark

Senior Manager, Member Marketing; Wellframe

Christy Vann

Staff VP, Digital Care Management Strategy And Operations, Centene

Jessie Schiller, RN, BSN, MAS Population Health Management

Senior Director, Digital Adoption, Wellframe

Watch now on-demand

Check out the Recharge recap article for a summary of key themes.

Keynote: How to Revolutionize Healthcare Experiences by Design

Digital Health Management: A vision for the future

Shift your mindset to own the member experience

Modernizing care management: Success stories & lessons learned

To unlock member engagement, jumpstart digital adoption

How health plans can work toward a more equitable health system

Methods to strengthen staff capacity and impact

How one health plan drives digital engagement with seniors

Visit our interactive demo to see how Wellframe
helps your members stay on track with
their health and wellness goals