Care To Make A Change?

Join Wellframe

Wellframe is a Boston-based digital health company focused on building the next generation of infrastructure for care delivery by combining clinical medicine, artificial intelligence and mobile technology.

We’re using our system to deliver more personalized treatments, optimize the management of large patient populations, and dynamically organize healthcare resources around the needs of patients.

How We Work

We are a team of engineers, doctors and designers working together to improve care delivery. We value transparency, creativity and restless persistence.

Contact Us

  • You are committed to solving difficult problems
  • You are a self starter and thrive on working in multidisciplinary teams
  • You are always looking to improve yourself and those you work with
  • You demonstrate tenacity and a willingness to go the distance to get the job done
  • You maintain a sense of humor and perspective.

Then, have a look through our open positions below...

Benefits

  • Health, dental and vision insurance for you and your family
  • Flexible work hours
  • Open vacation policy
  • Mobile reimbursement
  • Public transportation monthly pass
  • Health/Wellness benefit
  • Bicycle benefit
  • Hubway membership
  • Weekly in-office lunches
  • Endless supply of snacks & Club Mate
  • Nitro cold-brew coffee on tap
  • Monthly team socials

Engineering @ Wellframe

Healthcare is hard. It’s a large-scale, complex, distributed system and we think the best engineers should be working on it. Click below to learn more about our modus operandi and find out how you can change healthcare.

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Boston, MA
is where we live, work and play

Open Positions

Client Services

Account Operations Lead Boston, MA

Account Operations Lead

Boston, MA
Client Services
Full-time

Wellframe Overview:
Wellframe is a Boston-based health technology company that partners with leading health plans, providers, and other health care stakeholders to transform care management and patient engagement. Our mobile platform enables our partners to optimally leverage their existing clinical resources to give more of their patients ongoing guidance and support when and where they need it. Wellframe supports patients toward improved experience, care plan adherence, and health outcomes while simultaneously reducing medical spend and increased value-based revenue for our partners. We work hand-in-hand with our partners, taking a data-driven approach to evaluating performance and optimizing resource allocation for continuous improvement.
 
Departmental Overview:
The Client Services team is the face of Wellframe to all of our users – clinicians and their patients, as well as administrative leadership in these health care organizations. This team leads the transformation of care management services at our clients through mobile-enabled technology and innovative approaches to workflow redesign. This team is responsible for successfully implementing the Wellframe solution with new clients and managing ongoing client relationships. In partnership with our clients, we continuously work to improve their experience using the Wellframe solution and to meet or exceed their metrics of success. We have a lot of fun in what we do, are data-driven in our approach, have a passion for health and health care, and never stop working to make our clients successful in their path to innovating and enhancing their care services for their patients.
 
Job Overview:
The Account Operations Lead will be the primary point of contact for his or her assigned clients, working closely with his or her clients to enhance the client’s care management capabilities by using the Wellframe solution to enrich their patients’ experiences and to drive improved quality and outcomes. Following a new contract signing, the Account Operations Lead will work closely with the client and internally across the Wellframe teams to ensure the Wellframe platform is launched in a timely fashion and positioned for success with respect to client staff adoption and patient acquisition. On an ongoing basis, throughout the course of the contract, the Account Operations Lead will be the expert source of knowledge about that account, voice of the client, and client advocate. S/he will relay the clients’ experiences and feedback to the Wellframe teams, derive opportunities for product and service enhancement, and coordinate Wellframe resources to enhance the relationship. This work will marry strategic thinking and planning with strong operational execution.
 
Responsibilities:
- Serve as the primary point of contact to clients and be responsible for driving the relationships, starting with implementation and continuing through contract renewal (and beyond!)
- Coordinate all resources and requirements needed during the implementation phase in order to ensure a successful client launch, including organizing trainings for clinical staff, ensuring product requirements are delivered, and quickly identifying and communicating potential risks as they emerge that may impact timeliness and success
- Serve as an intermediary between clients and Wellframe product team to share insights from the field and push the product development process
- Continually analyze client performance through analytical approach and regular client check-ins
- Work closely with Wellframe account sponsors/executives to set strategic plans for organic growth with clients and to meet client and Wellframe goals
- Ensure contract renewal and strong references from clients
 
Our Ideal Candidate:
- Bachelors degree; Masters preferred but not required; 4-10 years of experience
- Deep knowledge of payers, providers, and the health care landscape
- A passion for health, health care, and delivery transformation, including the role of digital technology and technology broadly in this transformation
- Experience in client services roles, particularly in health care settings; strong interpersonal skills with a desire to understand both the needs of our clients’ clinical teams and patients
- Smart and organized, with a strong attention to detail & experience in project management
- Exceptional written, verbal, and presentation skills
- A self-starter with a track record of delivering strong performance, professional maturity, and business acumen
- "No task is too small" attitude, with a passion for service excellence and eagerness to learn
- Energetic, kind, sincere, patient, and adaptable
- Must be Boston-based or willing to relocate
- Must be willing to travel up to 20%

Know someone who would be perfect for this job? Let them know!

Clinical

Orthopedic and Device Liaison Boston, MA

Orthopedic and Device Liaison

Boston, MA
Clinical
Full-time

Department Overview

The clinical team at Wellframe works closely with all other Wellframe departments to create clinical tools, programs, and processes that help patients gain access to the knowledge and clinical expertise they need to manage their health needs at any given moment. Our team is made up of clinicians and communications and public health experts who enjoy working with colleagues from diverse backgrounds to solve tough health problems.

Position Overview

The Orthopedic and Device Liaison will be responsible for working together with the rest of the clinical team as well as client services to deliver on contracts for our implant and device customers, with heavy influence on orthopedics.  This person will bet the primary point of contact for clinical program design and ongoing clinical issues for these customers. They will work with the Translation and Training Manager to ensure clinical programs are ready for multi-language deployments and coordinate clinical program updates to incorporate geographic variations in standards of clinical practice. 

Requirements

- Bachelor’s degree required
- Strong written and oral communication skills
- Extensive experience communicating with physicians and nurses about devices, implants, and orthopedics
- Familiarity with typical patient post-op recovery experience and monitoring over ensuing weeks
- Periods of frequent travel will be required

Ideal candidate

- Experience with patients; either direct interaction or development of patient-facing materials
- RN or NP preferred but will consider others if extensive experience working in a clinical context with providers
- Experience with patient-reported outcome measures
- Additional language fluencies a plus
- Prior experience with health technology products
- A self-starter who can manage his or her own daily workload, operate well under pressure, and balance competing priorities
- Boston-based or willing to relocate to Boston

Know someone who would be perfect for this job? Let them know!

Engineering

Senior Full Stack Engineer Boston, MA

Senior Full Stack Engineer

Boston, MA
Engineering
Full-time

As a software engineer on the platform team at Wellframe you'll be responsible for building APIs and fundamental services that enable our state-based clinical care plans. We’re a passionate team dedicated to providing core capabilities that the front-end, mobile, and clinical teams can build upon. We're looking for an experienced engineer with a strong sense of ownership to help build out our vision of a new generation of mobile health care delivery.

Example projects you’ll work on:

    • Develop next generation capabilities for care delivery by combining clinical medicine, machine learning, and mobile technology. 
    • Develop a dashboard for care managers that prioritizes patient follow-up based on rich data analysis of user activity patterns, clinical protocols and behavior anomalies.
    • Deliver personalized tasks and content to patients based on clinical disease treatment protocols, as well as user engagement / adherence, to maximize clinical outcomes.
    • Abstract away integrations with customer enterprise back-office systems, electronic medical records, pharmacy data, patient subscriber and claims information. 

Our ideal candidate:

    • B.S. or M.S. degree in Computer Science, Computer Engineering, or closely related field of study.
    • At least 3 years of development experience building SaaS or cloud-based commercial software products.
    • Experienced with backend web frameworks such as Ruby on Rails (or Django, Play, etc.).
    • Proficient with a modern scripting language such as Ruby or Python.
    • Makes good trade-offs for core design and API decisions — knows when to stick to convention, but also when to break it.
    • Excellent communicator, comfortable explaining technical problems and plans in person and in writing.
    • Values the difference between good code and correct code, and cares about test-driven development without dogma.
    • Thrives on diverse technical challenges — our system integrates a wide variety of healthcare and other technologies.
    • Works effectively in fast-paced, agile startup environment, and finds fulfillment delivering innovative solutions. 

Tools we use include:

    • Ruby on Rails, Python, React, ES6, MySQL.
    • Spark, Scala, Cassandra, Elastic Search.
    • Amazon Web Services. 

Know someone who would be perfect for this job? Let them know!

Senior Infrastructure Engineer Boston, MA

Senior Infrastructure Engineer

Boston, MA
Engineering
Full-time

As a software engineer on the infrastructure team at Wellframe you'll be responsible for building, maintaining, and running many of the systems and services underpinning our platform. We’re a passionate team dedicated to providing the building blocks for an extensible platform that the rest of the engineering teams can build upon. We're looking for an experienced engineer with a strong sense of ownership to help build out our vision of a new generation of infrastructure for mobile health care delivery.

Example projects you’ll work on:

    • Design, architect and implement advanced data processing pipelines.
    • Evaluate and migrate existing services to emerging technologies such as Mesos.
    • Build tools for traffic and log (user/system) analysis for security compliance processes.
    • Design and implement a secure global, multi-homed, HIPAA compliant healthcare network infrastructure.

Our ideal candidate:

    • B.S. or M.S. degree in Computer Science, Computer Engineering, or closely related field of study.
    • At least 3 years of professional software development experience building highly scalable, data-driven systems.
    • Strong programming experience in Scala or Java. Functional programming a plus.
    • Working knowledge of distributed systems like Hadoop, Spark, Kafka.
    • Experienced with at least one infrastructure automation framework such as Chef.
    • Proficient in security, Linux internals, networking, etc.
    • Knows how to build high performance, fault tolerant, scalable distributed systems, with a production operations mindset.
    • Understands CS theory and able to translate concepts and academic research into practical code. 
    • Excellent communicator, comfortable explaining technical problems and plans in person and in writing.
    • Works effectively in fast-paced, agile startup environment, and driven to deliver leading edge product foundations.

Tools we use include:

    • Amazon Web Services.
    • Cassandra, Solr, Elastic Search.
    • Spark, Mesos, Akka, Kafka.

Know someone who would be perfect for this job? Let them know!

Senior iOS Engineer Boston, MA

Senior iOS Engineer

Boston, MA
Engineering
Full-time

Come build the future of the medical care experience: ours, yours, and the generations to come.  We began the journey, but crave bright and transformational team members to keep us on our motivational path to ensure everyone is able to receive the medical care they deserve.

What You'll Build 
You'll build a multi-faceted app that integrates patient to-do's, reminders, wellness content, care provider chat, medication management and more, in real-time. You'll enhance multimedia user messaging that is robust to ensure real-time dialog for continuous, life-enhancing, care. 

What You Have 
 · B.S. in Computer Science or equivalent professional experience. 
 · Experience building an iOS App you've launched. 
 · Deep understanding of Objective-C 

Does that sound like you? Real-time message us (well, close enough).

Extra Credit
·        Prior startup experience.
·        Sending examples of your iOS work so we don't have to ask later!

Tech Stack

    • Objective-C, Xcode, Jenkins, Git, REST, CocoaPods.

Know someone who would be perfect for this job? Let them know!

SR Front-End Engineer - Transform Healthcare Boston, MA

SR Front-End Engineer - Transform Healthcare

Boston, MA
Engineering
Full-time

Come build the future of the medical care experience: ours, yours, and the generations to come.  We began the journey, but crave bright and transformational team members to keep us on our motivational path to ensure everyone is able to receive the medical care they deserve.

What You’ll Build
Your first challenge at Wellframe will be designing and building a dashboard to trigger and identify vital patient care needs from a very complex data infrastructure, real-time. This dashboard is going to be the face of technology that enables thousands of patients get better care - the care they deserve. What you build will impact hundreds of thousands of human lives and give them a peace of mind knowing their medical 

What You Have
·        B.S. in Computer Science or equivalent professional experience.
·        Experience building complex SaaS or cloud-based products
·        Deep understanding of vanilla JavaScript, HTML5 and CSS3.
·        Expertise with Javascript MVC frameworks (React, Angular, Ember or Backbone).
·        Ability to assemble diverse functionality into clean UI / UX.
·        Experience scripting in Python or Ruby for server-side improvements.
·        Experience in an agile, test-driven development environment, and an unwavering passion for innovation
 
Extra Credit
·        Experience designing and building dashboards.
·        Prior startup experience.
·        Sending code examples so we don't have to ask later!


The Tech Stack

    • React, Redux and Backbone.
    • Foundation with Sass and CSS modules.
    • Webpack, Babel and PostCSS.
    • MySQL, Ruby, Python, Scala.

In lieu of a cover letter, please tell us about a project you think best exemplifies your engineering chops, and what technologies you used. We look forward to reviewing your awesome code, together.

Know someone who would be perfect for this job? Let them know!

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